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[Resolved Issue] Notice Regarding Suspension of Gumball Machine

Posted
July 08, 2020, 23:00 (PDT)
09 July 2020, 07:00 (BST)
09 July 2020, 16:00 (AEST)
Updated
July 09, 2020, 19:00 (PDT)
10 July 2020, 03:00 (BST)
10 July 2020, 12:00 (AEST)

[Updated 7/10/2020 at 11:00 a.m. (JST)]

Thank you for playing Ninjala.
We would like to inform you that the issue affecting the suspended Gumball Machine "Season 1, Pickup 2" has been resolved, and the Gumball Machine is available again as of the time below.

◆Service Resumed
7/10/2020 at 11:00 a.m. (JST)
Furthermore, all users affected by the issue have been compensated for items spent via in-game email.

◆Eligible Users
All users who made a purchase from the Gumball Machine "Season 1, Pickup 2" on July 9, 2020 between the hours of 11:00 a.m. and 1:03 p.m. (JST).

◆Compensatory Items
Full return of all Jala or gold medals spent in purchasing items.
(*These items have been distributed by in-game mail.)
We sincerely apologize to all players for the inconvenience caused by this issue.
The Ninjala Team will continue to make every effort to ensure a safe, stable game environment for all of our users.
We hope you will continue to enjoy Ninjala.


Due to an issue with the banner image, as of July 9 at 13:03 JST, we have suspended sales of the Gumball Machine "Season 1 Pick-up 2" which was released July 9 at 11:00 JST.
Another announcement will be made when sales resume. We apologize for the inconvenience.